I want to cancel my ticket and get the refund. How would explara facilitate this?

Explara  doesn't organiser any and it has no rights to cancel any of the  tickets/registrations.  The   Event organiser who use Explara software   has to authority to cancel the ticket and initiates the refund.  Explara only facilitate this process thorough its intuitive software.    As a buyer, if you decide to cancel your ticket then you have to reach out  to the event organiser and  put your cancellation request. Any issue or delay in  cancellation communication, please  co-ordinate with event organiser.